FREQUENTLY ASKED QUESTIONS
Is it a "real" photo booth?
It is certainly is. It has all the charm of the old fashioned photo booths but with modern technology. So the pictures will be done and drop out a slot in the side in seconds, not minutes.
How is the quality of the prints?
The quality is excellent. We use the best of the best when it comes to camera equipment, printing and paper so what you end up with is high quality prints and digital images that you and your guests will love!
Can my guests download copies of the photos after the event for free?
Yes. Your picture strips will be posted to our website and they will have FREE download capability for 90 days after the event.
Can you customize the strips with a message or company logo?
Certainly. You get to put a graphic at the bottom of each strip saying whatever you want. You also get to choose whether you want 3 or 4 pictures per strip.
What if I want to order additional reprints after the event. Can I do that?
Of course! We can provide you with a USB flash drive with all of your pictures from the event for an additional charge.
Does "Classic Photo Booth Rentals" carry liability insurance?
We sure do. You can rest assured that we are fully insured with coverage up to 2 million dollars in the highly unlikely case of any damages or injury at your event.
Can we split the time of our rental to include idle time? Ex: 3-5 PM, break, 6-9 PM.
Yes, you can do that for an additional fee. Please email firstname.lastname@example.org for a custom quote.
How far in advance of the agreed start time do you set up the booth?
We normally arrive 1.5 to 2 hours before the start time. There may be an additional charge if you'd like us to arrive earlier than that. Please email or call Spencer to discuss.
Can the booth be moved from one location to another location during my event?
This may be possible depending on the venue and time allotted. There is a $75 fee to do this and it must be approved ahead of time.
When will the booth be turned off and can I request additional hours the day of the event?
The booth will be turned off at the end of your agreed rental time, even if this is before the ending time of your event. Please note this also applies if there are still guests waiting in line as we need to respect the attendant's time and job schedule. In some cases we can add more time the day of. Please call Spencer to ask about extra time.
How soon after the event can I share my gallery?
Within a week after your event, at http://eventphotos.classicphotoboothrentals.com
Corey is the BEST! I met him at a birthday party and I want to request him to work my event. Is that possible?
You can definitely request a specific attendant but it's not always guaranteed that they will be available. All of our staff are really professional and fun so you will definitely be satisfied no matter who runs your booth.
Is the attendant available to run errands or help out with other things at my event?
Their primary job is to run and maintain the photo booth, including managing the line, helping guests use the photo booth and the guest book.
What is your cancellation policy?
The deposit payment is nonrefundable. The balance is refundable if Classic Photo Booth Rentals receives written cancellation more than 60 days prior to the event date
Can we wait to put props out until we get some photos of our guests as they are?
Absolutely! Just let us know. We can wait until a specific time like cocktail hour, etc.
I want to have a picture of me in the gallery removed. Can you do that?
Definitely. Just email the name of the gallery and the number of the photo to email@example.com. He will remove the photo and send you confirmation within 2 business days.
Can I get a replacement thumb drive of my images? I lost mine.
Sure. We can have one sent to you for $30 as long as your gallery is still available. If you just need a zip file you can order one for $20. Please email firstname.lastname@example.org to request a replacement.